Shipping and payment
From the moment of placing the order, we will contact you within 24 hours to update all information.
We will deliver the parcel in any convenient way. Sending the order is made within 48 hours after payment is confirmed.
Shipping cost is calculated according to the rates of the courier service. If You wish to pick uo the order by Yourself, please let us know in the comments to the order.
If suddenly the products does not suit You, You can always return it within 14 calendar days from the date of purchase.
Individual orders are not subject to return and exchange!
Shipping within Ukraine:
Shipping by "Nova Poshta":
Dispatch within 1-3 working days.
Free delivery.
Courier shipping:
Option for courier shipping within Kyiv.
International shipping:
Shipping worldwide by
Nova Poshta Global service:
Duration: 5-7 business days.
International shipping by DHL:
Duration: 7-14 business days.
Priority is given to countries covered by DHL service.
Shipping cost:
The shipping cost is calculated individually for each country and is indicated on the website during the order checkout (excluding customs clearance in the recipient country).
Customs expenses:
The buyer is responsible for any additional expenses related to customs clearance.
Need more information?
We recommend contacting our manager for detailed information about shipping costs.
Payment:
After making the online payment, you will receive a confirmation email containing all the details of your order and delivery. We make every effort to ensure that your purchases are as comfortable and secure as possible.
Attention to customers with international bank accounts:
Please pay attention to the tariffs of your issuing bank, as double currency conversion may occur when paying with international bank accounts. This may result in additional expenses due to currency exchange. We recommend contacting your bank before making a payment to clarify the conversion terms.
Important! We do not deliver to countries considered terrorist, such as russia and belarus.
Please note that the delivery terms may vary depending on the country, region, and selected delivery options. Thank you for choosing us!